9 Questions To Ask Before Hiring House Cleaners

9 Questions To Ask Before Hiring House Cleaners

By : angila
Maintaining a clean home should be top of your to-do list if you want to keep your family healthy. Following the highest cleaning standards in Victoria is crucial to keep the dust, dirt, pollen, lethal germs and bacteria. It has become the need of an hour after the COVID-19 pandemic.

Whether you are a corporate employee or a full-time homemaker, make sure you pay attention to regular housekeeping chores. If you don’t have sufficient time or have some other important tasks to do, look for professionally trained house cleaners in Melbourne. There are countless benefits of hiring professionals for house cleaning needs.

You can hire them weekly, fortnightly or monthly basis to maintain a shiny and germ-free abode. They follow a proven checklist and clean every nook and corner to give you sparkling results.

However, it is important to watch for red flags when searching for the best house cleaning company in Victoria.

To make things easier, we bring you 9 questions you can ask before hiring house cleaners. You can create your own questionnaire as per your wish and clear your head before making the final call.

Let’ s Get Started!

1. How long have you been in this industry?

It is always good to start with basic questions to maintain the flow. Know the years of experience house cleaners have in this competitive industry. You should know the commencement year of the company.

A business with more than 5 years of experience can bring trust, quality service and professionalism- which is good to build faith when hiring them.

If you are at the end of your tenancy, do proper research and hire professionals who can perform a thorough end of lease cleaning Melbourne. Make sure they have at least 3-5 years of experience in cleaning rental properties.

2. Are you fully insured and licensed?

You need to ask this question to know whether the company is reliable and legitimate. They must show you a business license via the state that lets them legally operate the house cleaning services in Melbourne and other cities of Victoria.

Plus, they should offer you insurance coverage so that they can pay against the damage to your items or property when they are sprucing up your home. The policy should cover the repair or replacement cost if something gets damaged during the service by your professionals.

3. What services do you offer to homeowners?

It is important to know what they actually offer so that you can quote accordingly. Some companies offer weekly, fortnightly and monthly house cleaning services. It is important to clear your doubts.

Plus, also know what they cover in their service. Will carpets and windows be included in the service? Many reliable companies offer a comprehensive range of services, including end of lease cleaning Melbourne, house cleaning, carpet cleaning, Oven and BBQ cleaning and much more.

You may also have special requirements. Make sure your company accommodate the customised service if you know what they offer.

4. How often do you recommend a house cleaning service?

Do not forget this question because most people don’t know about the frequency of the services. Well, this depends on the condition of your home, but professionals believe that a weekly house cleaning service is the ideal option. They will clean the walls, ceilings and baseboards on a regular basis to keep the dust at bay.

When they come to your place to spruce up weekly, the house will look cleaner, and it will take less time each week, and your abode will look spotlessly clean all day long.

5. Do you conduct a detailed background check for workers?

Before inviting house cleaners to your home for dusting and sanitising, make sure you ask the company about their background checks. They will be in your abode, around your kids, precious possessions and your pets.

Ask them about the strictness of background checks they do before hiring cleaning professionals.

6. Do you use chemical-free cleaning products?

Many companies use chemically-laden cleaning products to remove stains, grime, germs and mould. Unfortunately, these products can lead to various health hazards, such as respiratory disorders and skin allergies, and even trigger your asthma. Such products are also harmful to the environment.

So, ask whether the company use eco-friendly products or not before making the final decision.  They will help you know the most effective cleaning product to remove stains and grime. Choose a company that strictly follows green cleaning practices.

7. How Do You Calculate Rates for House Cleaning Service?

This is one of the imperative questions to ask when hiring a cleaning company. It is also crucial for you because companies fix prices based on different aspects.

A deep house cleaning is different from recurring cleaning solutions, and the prices may differ. Plus, good companies provide upfront pricing after inspecting the condition of the house and the number of rooms.

8. Do you sanitise or disinfect the entire property?

This is an important question after the COVID-19 outbreak because people want deep cleaning and proper sanitisation to keep the germs, bacteria and viruses at bay. Hire a company that can offer you detailed cleaning and disinfection solutions at the best price.

9. Do you have genuine references?

Make sure you ask a company if they have genuine references or not. It is good to references from past customers to know about their professionalism, quality of services and other aspects. This will help you make the right decision.


The process of hiring a house cleaner can be daunting. With the help of these questions, you can get clarity and book the best company for house cleaning chores. If you are running at the end of your tenancy, hire professionals for a meticulous end of lease cleaning in Melbourne and get your full bond back.